The growth of VoIP for businesses is outstanding. This has particularly been true during the pandemic, as companies search for flexible solutions to allow their workforce to stay connected even when working remotely.
The business VoIP solutions market will exceed $86 billion this year, and the market has doubled in size in the past eight years. What is it about this technology that makes it such a popular choice? We’ve researched 10 powerful business benefits of VoIP to help you understand why taking your phone service to the cloud is the right move.
10 Advantages of VoIP for Business
This may be a bold statement, but it’s true: Every business can benefit from VoIP. VoIP stands for “voice over internet protocol.” It’s a technology that sends voice calls over the internet instead of through traditional copper phone lines. VoIP is also often referred to as hosted VoIP, cloud PBX, and business VoIP. The technology is the same in all these cases, as are the benefits of this type of solution.
VoIP for business is a model that offers many benefits. Here are 10 to consider.
- A corporate VoIP phone system cuts costs. Cost-cutting is one of the top VoIP benefits. Traditional phone service costs quickly add up. Installing phone lines, adding a PBX and desktop equipment, and paying monthly call charges make for a hefty line item in most operational budgets.
A business VoIP solution allows your end-users to connect to a call from wherever they are. You won’t have the traditional usage or equipment maintenance charges from your legacy phone provider. A corporate VoIP system can follow your employees to their home, their cell, or anywhere else there is an internet connection. You won’t need additional equipment, either. Most of these providers offer inexpensive or even free calling across the U.S. and internationally.
- VoIP for business has better features than traditional PBX. If you’re switching from traditional phone service, you’re in for a surprise. Business VoIP offers features that your PBX can’t, which are usually included in your low monthly subscription package. This could include caller ID, voicemail, find me/follow me, virtual numbers—and more. Even better, some communication features incorporate email and voicemail. For example, you may receive a voicemail from a caller, but the VoIP service will record the message and send it to you via email. Because the service is so flexible, you can pick and choose from many different features and can design your package.
- Business VoIP offers network flexibility. VoIP services are designed to plug and play with your existing ethernet, Wi-Fi, ATM or SONET. All of these can be leveraged as your network foundation. This flexibility is inherent to the cloud and is light years ahead of traditional phone service that were both less tolerant of differing architectures and required expensive upgrades to maintain over time.VoIP for business offers easy integration with other technologies and systems to improve workflows, lower costs, and make your company smarter. You can leverage a corporate VoIP phone system without modifying existing applications and infrastructures. It’s a powerful way to lead business operations and maximize efficiency.
- Voice conferencing is simpler with a business VoIP solution. Standard phone service allows for voice conferencing, but you’re going to pay for it. But VoIP for business has these features as a part of their packaging, with the cost rolled into your monthly fee. You can transfer multiple media formats such as text, video, or images, as part of your voice conferencing. This makes for a more robust way to collaborate and troubleshoot issues while working more efficiently.
- Access business VoIP from anywhere. The world has changed, and our need for instant communication from our homes, offices, cars, or local coffee shops is driving the demand for VoIP. Today, companies understand the benefits of allowing their teams to work from home. Their employees are happier and they save on office space and overhead associated with the way business always used to be done. Business VoIP is a portable solution that allows your mobile workforce to stay mobile. Your employee’s office phone follows them home or to their cell. You can receive calls from anywhere there’s an internet connection. Traditional phone service required one number assigned to one phone line; VoIP offers more flexibility to fit our ever-changing world.
- Business VoIP offers a better use of bandwidth. When you think about it, most voice calls are made up of silent pauses. A corporate VoIP system fills those holes with other data to improve the use of your resources. It’s a smart way to maximize the efficiency of your entire technology infrastructure.
- VoIP for business allows fax over IP, something that many businesses will appreciate. Healthcare providers in particular are still married to faxing, but they pay exorbitantly for the service, particularly if long distance is involved. With business VoIP, fax information is transmitted over the internet and the details can even be sent in tandem as an email with a PDF. Fax over IP eliminates the high costs associated with faxing and improves the reliability and efficiency of any business.
- Business VoIP solutions are installed easily and quickly. You won’t need an IT team to configure your system. Everything is run from a user-friendly hub where you can set permissions and configure your set up. You don’t need technical training to perform these tasks. You won’t need to run cable through your office. You won’t even need to buy desktop phones unless your remote teams would like to have them. VoIP for business is plug and play and adding new users or features is simple and effective.
- A corporate VoIP phone system is infinitely scalable. It is complicated and often costly to scale up your traditional phone service, often requiring expensive installation of physical lines. The scalability of VoIP makes it highly attractive to companies planning to grow their business. It’s easy to add or downsize users, which is something that benefits companies facing volatile markets and the ups and downs of varying consumer demand. You’ll never have to wait for your plain old telephone service provider to add more lines. VoIP is on-demand and more suitable to today’s business needs.
- Business VoIP allows for more effective communication. Today’s workforce is flexible and so should be your phone system. VoIP for business keeps your employees able to work, no matter where they’re located. Calls can route to a desktop, laptop, or mobile, or anywhere the employee is working and has internet connectivity. This improves the communication ability of your entire organization. It can help your business succeed and improve.
Interested in business VoIP? Consider a quote from VoIP First Media. We can help your business.