VoIP security risks can affect your phone, texts, fax, and other vital communications. Neglecting to protect your VoIP system can cause serious reciprocation like identity theft, data leaks, and deletion of important records.
Identifying VoIP security risks
Everyone with a phone has probably already endured the dreaded robocall. From extending your car’s warranty to false IRS calls, they can call you multiple times a day and ignore the fact that you’re on the “Do Not Call List.” Obviously, these are very common and by now everyone knows their scam. It makes them easy to avoid and therefore protecting your VoIP network. But there are more ways your VoIP can be hacked. Many people are unaware of the risks when there is no protection. Not only your data but your client’s data can be used for theft. Here are some ways your business can be attacked:
Denial of Service (DOS) Attacks:
By flooding your VoIP network server with SIP call-signaling messages, DOS attacks consume your available bandwidth making your network easy to hack. Your company might receive constant robocalls per day. Not only does this stop productivity, but hackers can also infiltrate your system and gain access to your company’s data.
Attacks can obtain important company information by spoofing their caller ID and pretend to be an important business like a bank or client. Users can unknowingly give them enough information for identity theft.
Are you contacting an important client about sensitive information? Someone else might be listening too. Unauthorized users can stream your audio without consent and find important information. This is a very common practice and most phone users have no idea this can happen to them.
Your VoIP network isn’t the only way your money can be stolen. Even service providers can be infiltrated. This can lead to sneaky charges on your account which can really add up.
You might lose hope in protecting your business. Yes, your VoIP network can be easily hacked or spoofed. But it’s even easier to protect your VoIP network too by following a few protocols.
A complicated, easy-to-remember password is the easiest way to defer hackers. By using a mixture of capital letters, lower case letters, symbols, and numbers, your passwords can be too difficult to hack. Avoid using personal information and simple letters. Obviously “password1234” would be an easy way to get hacked. But using random letters, numbers, and symbols can block unwanted data leaks and identity theft. If you have a difficult time remembering difficult passwords, write them down then hide them in a secure and locked place. Never leave your password on your computer or lying around.
SouthTech can ensure your VoIP network system is set up with encryption. Most VoIP’s are unencrypted so it’s easy for hackers to gain access to your records and data causing an unwanted information leak. But by employing SouthTech’s VoIP encryption service, you’re less vulnerable to have security hacks.
Utilizing a VPN:
A Virtual Private Network (or VPN) allows a safe internet connection through a private VPN. Because many companies have remote workers, they are at risk for unsafe internet connections. With PowerView® Manage, you can avoid attacks and create secure internet access for their remote and in-office workers.
Utilizing a Session Border Controller:
Like a VPN, Session Border Controller creates a secure entry point for UC, starting, conducting, and stopping VoIP voice calls. This can give your business protection against overflow attacks, DoS attacks, intrusions, and other hacks. SouthTech can monitor your system for these attacks and can alert you if they detect any signs of a system overload.
This might be a given but most people are unaware of this. Not all software phones are protected with antivirus software even though it’s easy to do. With SouthTech, we properly secure the best antivirus software for you. Our IT experts and customer service team will help you implement the best antivirus software solution for your business. Employing antivirus or antimalware is a strong step to ensure your VoIP system stays safe.
Update Technology with PowerView® Voice:
A lot of VoIP networks have updates to provide a better product and fix discovered bugs. This can also protect your VoIP. It’s easier than ever with SouthTech’s PowerView® Voice. Every time you use SouthTech to change or update your VoIP preferences, they ensure your security and other options are correct. Anything could happen to change your security but with the help of our seasoned SouthTech technical experts, your VoIP service is secure.
Manual Monitoring and Common Sense:
Is your device acting weird? Did your device change overnight? Are you having extreme lag? This is a huge sign your VoIP is in danger. The best way to stop further damage is to contact SouthTech as soon as possible. We can secure your VoIP network immediately and stop the data leak. If you’re afraid your clients are in danger of the same fate, contact them immediately so they can avoid and protect their data. It might be embarrassing but SouthTech’s service can prove to your affected clients that you care about their safety and you’ve had it handled by a company you can rely on.
How SouthTech Can Secure Your Network
There are many ways you can protect your VoIP network. SouthTech’s technology provides your company with the technical service you need to stay aware of hacks and information leaks. We ensure your entire company is aware of safe VoIP practices. This includes training, a strong IT support team, and easy-to-follow directions on how to use virus protection and the above practices. Our excellent security measures take an active role in protecting your connection, your business, and your clients. Don’t wait until you’ve been hacked to start protecting your network. Stay ahead of the hackers. Contact SouthTech now for a risk-free consultation.
Located in Southwest Florida, for over 25 years SouthTech has been helping clients through communication technology setups and teaching them ways to avoid security risks like malware and data leaks. South Tech offers all-inclusive communications solutions with IT experts on hand to assist help guard your vulnerable technology.
For more information contact us today!