Packed with advanced phone system features necessary to operate a small to medium businesses, such as hosted PBX capabilities, desk-to-desk calling, automated attendant systems, call routing and even music-on-hold, Business phone services powered by VoIP technology make it easy for any company to operate with the same level of professionalism customers expect from large scale enterprise systems.
With Enterprise VoIP systems, organizations can easily scale the service up or down to add or remove any lines without the lengthy and costly process of traditional legacy telephony. Large businesses achieve powerful connectivity thanks to features designed specifically for enterprise use such as advanced call routing, call analytics, and mobile phone clients.
Hosted PBX solutions provide small, medium and even enterprise organizations with an advanced cloud telephone system while minimizing cost. The hosted PBX provider does all of the heavy lifting so you do not have to, without compromising the quality of your service. These cloud-based solutions rival both standard telephone service as well as on-premise VoIP solutions.
Call center software is typically used by sales and customer support departments to efficiently handle inbound and outbound calls. This software is designed to manage high volumes of calls with tools like auto dialers, interactive voice responders, auto attendants, and call recording.
Online meetings tools are very easy to use and can be branded to your look and feel. Some providers offer integrations with premiere partners. And, it’s important that they offer the highest levels of resiliency possible to ensure service continuity, privacy and security.