PBX stands for “private branch exchange.” If you’re using a traditional landline phone service, you probably have physical hardware and software to route calls throughout your business. These systems have typically been expensive to maintain, but over time, technology advances have allowed these tools to go virtual. A virtual PBX system is less expensive…
Voice over Internet Protocol, or VoIP, is a service that’s been around for two decades. The technology we use for business VoIP continues to improve, turning this low-cost phone communications tool into a highly popular service. With more employees working from home than ever before, VoIP services have been called upon over the past…
Even in the age of digital communication, video conferencing, and instant texting, a multi-line phone system is still one of the most important tools of your business. Small businesses and enterprise organizations alike still use the phone to sell products, help customers, and build their brands. A multi-line phone system lets you do all these…
When you’re considering phone service for your business, you know there a probably a few carriers to choose from. But did you know you can also select from two distinct types of service? Today, you can select plain old telephone service (POTS), commonly called a landline since the service is tied to the physical…