We’ve all heard about climate change, and many of us try to do our bit for the planet. But this global climate change can exacerbate natural disasters and increase the risk of them happening more frequently. In fact, climate-related disasters have tripled in the last 30 years. Why? Simply put, the increase in temperature leads to rising sea levels.…
Customer service improvements do more than only keep existing customers happy; they can also help to boost the income generated by a business. In this aspect, Business VoIP services such as auto attendants assist callers in acquiring the information they need without waiting hours on hold or having their calls transferred, which improves the customer…
Since the introduction and rapid technological advances in Voice over internet protocol (VoIP), communication utilizing VoIP services has become cheaper and much faster for individuals and businesses alike. Nearly all businesses have switched to VoIP services or are seriously considering it. With VoIP, phone calls are over the internet instead of traditional phone lines. This…
Once only part of science fiction movies, artificial intelligence (AI) is now revolutionizing many industries including voice over internet protocol (VoIP) and unified communications (UC). It’s no wonder big trends are happening in VoIP communications right now. Since the pandemic, a staggering number of businesses have turned to VoIP technology for their voice and video…