PBX stands for “private branch exchange.” If you’re using a traditional landline phone service, you probably have physical hardware and software to route calls throughout your business. These systems have typically been expensive to maintain, but over time, technology advances have allowed these tools to go virtual. A virtual PBX system is less expensive…
Voice over Internet Protocol, or VoIP, is a service that’s been around for two decades. The technology we use for business VoIP continues to improve, turning this low-cost phone communications tool into a highly popular service. With more employees working from home than ever before, VoIP services have been called upon over the past…
When you’re considering phone service for your business, you know there a probably a few carriers to choose from. But did you know you can also select from two distinct types of service? Today, you can select plain old telephone service (POTS), commonly called a landline since the service is tied to the physical…
Many companies say they are the best business VoIP provider on the market. That makes the task of finding the best VoIP service provider a challenge. So much rides on your business communications system; how will you know which VoIP provider will give you the kind of service you need for your business? Tips for…
Is a hosted PBX service right for your business? What are the benefits of a hosted PBX? The answer lies within the cloud itself. The cloud provides businesses with massive benefits in speed, security, and scalability, all within the confines of a manageable monthly subscription rate. With the cloud, there are no unexpected equipment charges…
There are distinct advantages of using voice over internet protocol (VoIP) for business when compared to traditional phone service. That’s why business usage of VoIP technology increased from 6.2 million to 41.6 million between 2010 and 2018. An increasing number of companies are reaping the benefits of VoIP, but what is driving this growth? What…
The cloud remains a popular option for companies seeking the always-on convenience and speed of the Internet and the services it offers. Voice over Internet Protocol, or VoIP, leverages the cloud to provide companies with phone service over the internet. You can call from anywhere with your desktop computer, laptop, or tablet, as well as…
Troubleshooting common VoIP problems is often as simple as unplugging and reconnecting your device. That’s because VoIP phone issues are inherently internet issues, and most of the time, your cloud connection is something you take for granted. But bandwidth-related VoIP connection issues aren’t the only things that can cause trouble with your VoIP systems. This…
If you remember the days of waiting for the phone company to connect your landline, you’ll appreciate business VoIP installation. You can set up VoIP much easier than you can a traditional PBX—all you really need is the Internet and a computer. This blog will walk you through the requirements for VoIP implementation. Then we’ll…
There are two primary call forwarding technologies used in VoIP phone features. “Find me” and “follow me” are call forwarding services commonly used together to locate the party you’re calling, wherever they may be. From a business perspective, these tools are incredibly powerful. Not only can find me follow me route calls when you’re on…