Before the pandemic, VoIP (voice over internet protocol) phone systems were already well known and fast-growing ways to communicate. Fast forward just a few weeks into a quarantine and everybody and their parents and/or grandchildren have communicated via VoIP at some point. Around the globe we use VoIP phones and networks to conduct business, connect…
The VoIP market has exploded since the turn of the 21st century. This industry continues to rise due to technological advancements and an unprecedented global pandemic that has forced individuals to stay at home. Everything is available on-demand, thanks to the digital era that has fostered such a culture. As a result, businesses are increasingly…
During the COVID pandemic, business owners were forced to hastily shift their employees to a remote work lifestyle. In 2020, there was no time to properly plan, assess, or analyze the best timeline for this rollout. The important thing was to keep people safe, keep them home as much as possible, and it just had…
VoIP (Voice over IP), voice communication via an IP network. The voice traffic is compressed, encrypted, and encapsulated into the data packets that are sent across the IP network like any other data stream. VoIP services provide their clients with phone numbers in order to be reachable at PBX type terminals, fax machines or normal…
Learn More On December 31, 2021 Nuance will no longer provide support for SpeechAttendant and Open SpeechAttendant. If yours is one of the numerous businesses with its unified communications systems currently planted on SpeechAttendant, good news: OpenText™ CX-E Voice is an ideal alternative. A perfect pair You’ve likely heard of CX-E, but you might…
Free Consultation When it comes to VoIP phone systems, the most common issue among IT executives is security. Questions about the safety of VoIP often arise, and we will teach you how to keep your SIP-based phone system private in this article. VoIP phone systems may pose security concerns, despite the cost reductions and several…
The flexible nature of Voice over Internet Protocol (VoIP) makes it an excellent choice for many businesses. A VoIP phone service gives high-quality audio using the power of the internet to work. With the plethora of different VoIP providers out there, how do you choose the right one for your business? Here’s a quick overview…
Pre-COVID, the world entertained the notion of home-based and mobile workforces with an amused chuckle. Working remotely was permitted in some industries, “impossible” in others, and often viewed with a vague sense of disapproval. The office was real — that’s where real things were done. Those seeking alternative routes were in reality seeking a way…
Post-pandemic, more frequently, businesses large and small conduct their morning huddle over a VoIP phone system. Smart working in comfy pajama pants, for many, is the new normal. But let’s not get too relaxed. Most routine phone calls among employees may seem harmless and not tasty bait for a hacker. However, other calls may include…
VoIP security is an area of increasing focus for enterprise executives. The rapid growth in VoIP adoption has increased the attack surface, but a number of methods are effective in protecting against these threats. Let’s discuss preventative tactics against common VoIP security lapses, and best practices for maintaining secure networks and communication channels. Institute a…