7 Key Call Center Tools for a Remote Workforce

Pre-COVID, the world entertained the notion of home-based and mobile workforces with an amused chuckle. Working remotely was permitted in some industries, “impossible” in others, and often viewed with a vague sense of disapproval. The office was real — that’s where real things were done. Those seeking alternative routes were in reality seeking a way…

VoIP Security — Top Guidelines to Protect your Business

VoIP security is an area of increasing focus for enterprise executives. The rapid growth in VoIP adoption has increased the attack surface, but a number of methods are effective in protecting against these threats. Let’s discuss preventative tactics against common VoIP security lapses, and best practices for maintaining secure networks and communication channels. Institute a…

10 Ways to Avoid VoIP Security Risks

VoIP security risks can affect your phone, texts, fax, and other vital communications. Neglecting to protect your VoIP system can cause serious reciprocation like identity theft, data leaks, and deletion of important records. Identifying VoIP security risks Everyone with a phone has probably already endured the dreaded robocall. From extending your car’s warranty to false…

State-of-the-Art Communications and Data Solutions

Since 2003, IP Communications, Inc. has been providing dependable voice and data solutions locally for businesses in Northern Illinois and Southern Wisconsin. We deliver the most updated and state-of-the-art communications systems and data networking applications available. In addition, IPC can supply your company’s telco trunking, data circuits, video surveillance, and indoor/outdoor network cable installation. What Sets Us Apart from Our…

UCaaS World

Collaborate with the Leaders of the UCaaS World

Ask any business VoIP provider, video conferencing service, or anyone else in the telecom and digital communications world these days, and they’ll tell you that collaboration is key to their company. Today, organizations of every size are taking advantage of the benefits of enterprise VoIP solutions in the cloud and the collaboration that these models…

Pandemic Reality

Lessons Learned in a Pandemic Reality

U.S. history has pivotal moments that mark our calendars with big events. We will most certainly look back on COVID-19 as one of those events. This global pandemic is still making headlines more than a year later, and it has disrupted life as we know it in this country. Technology became the go-to solution for…