7 Key Call Center Tools for a Remote Workforce

Pre-COVID, the world entertained the notion of home-based and mobile workforces with an amused chuckle. Working remotely was permitted in some industries, “impossible” in others, and often viewed with a vague sense of disapproval. The office was real — that’s where real things were done. Those seeking alternative routes were in reality seeking a way…

VoIP Security — Top Guidelines to Protect your Business

VoIP security is an area of increasing focus for enterprise executives. The rapid growth in VoIP adoption has increased the attack surface, but a number of methods are effective in protecting against these threats. Let’s discuss preventative tactics against common VoIP security lapses, and best practices for maintaining secure networks and communication channels. Institute a…

10 Ways to Avoid VoIP Security Risks

VoIP security risks can affect your phone, texts, fax, and other vital communications. Neglecting to protect your VoIP system can cause serious reciprocation like identity theft, data leaks, and deletion of important records. Identifying VoIP security risks Everyone with a phone has probably already endured the dreaded robocall. From extending your car’s warranty to false…

State-of-the-Art Communications and Data Solutions

Since 2003, IP Communications, Inc. has been providing dependable voice and data solutions locally for businesses in Northern Illinois and Southern Wisconsin. We deliver the most updated and state-of-the-art communications systems and data networking applications available. In addition, IPC can supply your company’s telco trunking, data circuits, video surveillance, and indoor/outdoor network cable installation. What Sets Us Apart from Our…